CONFERENCE DAY ONE
8:00 am Registration & Networking
8:45 am What it Takes to Make a LEAP a Reality
8:50 am Chair’s Opening Remarks
Building Internal Staffing Agencies for Your Store to Cut Costs & Create Efficiencies
9:00 am Panel: The Head’s of TA Debate Building an Internal Talent Team at Your Retail Organization
Synopsis
- How to decide if you need to build an internal talent team
- How to calculate the associated costs/ROI
- How to build an internal talent team
9:40 am Discover: Creating a TA Department in Your Retailer that is Independent from HR to Boost Innovation
Synopsis
- How to increase creativity and functionality of your TA team
- Create an independent TA team separate from HR
- How RaceTrac are creating an independent HR team to give them full creative control of the TA strategy
10:00 am Discover: Building an Internal Sourcing Team to Alleviate Seasonal Demand Shifts
Synopsis
- How can we ensure our sources can focus solely on building and nurturing pipelines?
- Create an internal sourcing team that partners with a recruiter
- How CarMax are building a robust internal sourcing team that partners with recruiters so that staff do not get pulled into being ’full time recruiters’ when seasonal demand goes up
10:20 am Develop: How Can You Build Talent Teams in the Face of Tight Budget Restrictions?
Synopsis
Question & Answer Session Facilitated by the Focus Day Chair
Face TAs problems head on by addressing questions such as:
- How can we build our own executive search team to save hundreds of thousands a year?
- How can we upskill and utilize our own employees to work in different departments?
10:40 am Action: What Can You Do to Increase Efficiencies & Innovation in Your Retail TA Team?
Synopsis
Output Focused Action Session Facilitated by the Chair
11:00 am Speed Networking Break
Discovering AI to Source the ‘Right Candidates’ to be Your Customer-Focused Store Managers
11:40 am Discover: Utilizing AI Technology to Streamline the Identification of Desirable Store Candidates
Synopsis
- How to streamline your assessment efficiencies while ensuring that selection of candidates is accurate
- Investing time in AI applicant assessment technology
- How Rally House are undertaking the journey of refining their AI technology and feeding it data to ensure efficient and accurate identification of successful applicants in the future
12:00 pm Develop: How Are Rally House Identifying Quality Talent To Improve Customer Experience in Their Store?
Synopsis
Question & Answer Session Facilitated by the Focus Day Chair
With quality employees in short supply as they leave in droves for other industries, retailers need to completely re-imagine how they attract and engage their customer-facing workforce, relying more than ever on customer experience to compete with e-commerce. Gain insights on how Rally House are sourcing this quality talent that can deliver the elite customer experience
12:10 pm Action: What Technology Can You Implement to Ensure You Can Identify Quality Talent?
Synopsis
Output Focused Action Session Facilitated by the Chair
- How can we identify hands on candidates with a passion for customer service and a cross functional skill set?
- What AI technology can we utilize for this?
- How are we being thoughtful about differentiating our recruitment strategy for corporate and store workers?
- How can we find the right store manager who can create a healthy environment for staff to succeed?
12:30 pm Networking Lunch
Re-Energizing Your Recruiters to Deliver on Business Demands
1:30 pm Fireside Chat: Elevate Your Recruitment Strategy to Deliver on Business Demands
Synopsis
Staff your shop floor to seasonal demands
- Handling mass volume hiring
- How to ensure you are hiring the right people
- Re-energize your recruiting strategy with key takeaways from our expert recruiter
Discover how to:
- Staff your shop floor to seasonal demands – Handle Mass volume hiring with a breeze
- Ensure that you are identifying & hiring the quality candidates
Optimizing Customer-Centric Employer Branding to Attract Top Retail Talent
1:50 pm Discover: Re-Invigorating Your Brand to Create Social Media Authenticity
Synopsis
- Attract the right talent, and change your perception of your brands relevancy as you evolve as a company
- Rebrand and invigorate your recruitment marketing strategy
- How JCPenney have created a new marketing model from a deep dive into current strategy successes and shortfalls. Utilizing this data and pivoting where you don’t see success, alongside consistent posting, leveraging existing employee personas for ‘employee generated content’ to attract the ‘right candidate’
2:10 pm Develop: How Else are Top Retailers Re-Energizing Their Brand?
Synopsis
Question & Answer Session Facilitated by the Focus Day Chair
As it becomes ever more important about how you market for talent, retailers must find adopt an efficient l marketing strategy. Rather than passively advertising for jobs, retailers need to market their successes in order to differentiate themselves in a highly competitive retail market to gain the best talent. Use this session to discover the important details of JCPenneys incredible branding turnaround
2:20 pm Action: How Are You Going to Add Excitement to Your Store Recruitment Branding Strategy?
Synopsis
Output Focused Action Session Facilitated by the Chair
On your tables discover each others successes and pitfalls, starting with the following questions:
- How can we utilize social media marketing for talent?
- What ways can we switch our marketing perspective from advertising position openings to celebrating the wins of new hires – even at the lowest level.
- How are we communicating our distinct culture to potential applicants?
2:40 pm Networking Break
Revolutionizing the DE&I Strategy to Positively Impact Hiring Culture, from Warehouse to Head Office
3:20 pm Increasing Inclusivity in Your Outreach & Screening Processes to Create a Diverse Retail Workforce
Synopsis
- Ensure you are being inclusive in our outreach
- What diverse talent pools are you sourcing from?
- How to modify your recruitment processes to minimize bias and increase objectivity
4:20 pm Action: How Are You Diversifying Your Retail Workforce?
Synopsis
Output Focused Action Session Facilitated by the Chair